Returns & Exchanges
At LemonSalt, we take pride in the quality of our gourmet pantry staples and fresh ingredients. Due to the perishable nature of our food products, we offer a 14-day return window for unopened, shelf-stable items and immediate resolution for any quality concerns.
Initiate Your Request
Contact our culinary support team within 14 days of delivery with your order number and a brief explanation of the issue.
Verify Product Condition
For shelf-stable goods, ensure the safety seal is intact; for perishable items, please provide a photo of the product and its packaging.
Secure Packaging
Place the items back in their original shipping box or a similar sturdy container to prevent damage during the return transit.
Receive Refund or Credit
Once our kitchen staff inspects the returned items, we will process a full refund to your original payment method or issue a store credit within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing